COMMUNITY SATISFACTION SURVEY DATA AT UGM ACADEMIC HOSPITAL 2025
Inpatient Care

Outpatient Care

Service Quality
- A (Excellent) : 88.31 – 100.00
- B (Good) : 76.61 – 88.30
- C (Fair) : 65.00 – 76.60
- D (Poor) : 25.00 – 64.99
Criticism and Suggestions Report Based on Customer Complaint Categories

Customer Survey Based on Complaint Categories 2024

Community Satisfaction Index – Quarter I

Community Satisfaction Index – Quarter II

Community Satisfaction Index – Quarter III

Community Satisfaction Index – Quarter IV